Reviews
Natal's was able to get me an appointment right away (even though it was the day after Thanksgiving). The lady I spoke with was very friendly, reassuring and informative. I was given a 4 hour window so I would not have to remain at my mom's the entire day. I received a text message informing me that Aaron would be my technician and it included his picture so I would be comfortable answering the door. Aaron called me to let me know he was going to be a bit early (which was great!). He was professional (and super nice!) and walked me through the entire process. Aaron took time to answer all my questions thoroughly and patiently. I was so pleased with Aaron that I called Natal's once he left to let them know how much I appreciated Aaron's excellent customer service! I also appreciate Natal's speedy scheduling, pleasant office staff and extra steps in communication to ensure you are updated!
My hot water started coming out in a trickle and the Natal team came by the same day, assessed the situation and gave me my options. That afternoon they changed out my old hot water heater, installed a new one and had me back up and running, all within a few hours! Professional, very reasonable and they could not have been nicer. Super pleased.
We needed a kitchen faucet replaced and Jill was a champion! Made the replacement quick and easy. Our tenant loves her new kitchen sink! Thank you Jill!!
The work done on my central ac/heating unit by Natal's was excellent. The technician, Fernando, was timely, professional, and thorough.He was patient enough to explain each step of the process and the work he performed. I highly recommend using this company's services.
Brian
Professional, informative and thorough.
Natal's replaced our capacitor and blower in our antique hvac as we requested. Works well now. Will look the up when ready to replace whole system. Fernando is a polite, knowledgeable repairman.